Author: Michael Ambrosio

When a system becomes complex and our knowledge peters out, we’re tempted to assert, in the words of Gilbert Ryle, that there’s a ‘ghost in the machine.’ “How does the stoplight work?” “Well, it knows that there’s a break in the...

Of course, we make strategic errors all the time. Not enough time. Incomplete information. A fast-changing system. Sooner or later, a significant strategic error occurs. Don’t beat yourself up. Now what? The real problems occur...