Author: Michael Ambrosio

If you walk into the Parthenon or paddle at dawn on Joe Lake, it’s easy to feel a sense of wonder. And waiting in a long line for an important flight can trigger frustration. But much of the time, our state is automatic. What’s...

When a new technology arrives, it appears unpolished, ill-formed and a bit wonky. As it gains traction, existing industries and processes begin to be threatened, often before their replacements in the new technology are fully...

Professionals use specs to invite others to participate in the work. One kind of spec outlines the solution. In clear language, it defines the work to be done. A good solution spec defines an outcome with no room for error or...

About thirty years ago, Jerry Shereshewsky invented “Cyber Monday” as an alternative to Black Friday. The idea was that you’d wait until you got to work on Monday after the Thanksgiving break (where there was high speed internet...