Remember when chatbots were the cutting edge of customer interaction? Those little pop-up windows that offered immediate answers to your most pressing questions, guiding you through a website, or helping you reset a password. They were, and still are, incredibly useful for automating basic customer interactions and answering FAQs. In fact, the global chatbot market size was estimated at USD $7.76 billion in 2024 and is projected to reach USD $27.30 billion by 2030, growing at an annual rate of 23.3% from 2025 to 2030.
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